Keeping several different team members in a restaurant on the same page can be very challenging. You’re leveraging their strengths, strengthening their weaknesses, improving their image, and helping them to meet their goals. This is when your constantly in front of them and giving the Ed Sullivan hypnotic nod to get them to do what you need [...]
Restaurants
-
Most Topular Stories
-
Having Influence When You’re NOT In The Building
The RestaurantFeed17 Apr 2012 | 12:00 pm -
May 2012 Industry Outlook
The RestaurantFeed29 Apr 2012 | 10:00 amWith several restaurants reporting record comp sales over last year for Q1 and forecasting up for Q2, the month of May will not disappoint. Looking at the calendar events for comparative sales, WK1 will be softer than LY due to lapping last years Mother’s Day weekend that fell on Sunday May 8th. Don’t expect it to be [...] -
Restaurant Marketing: Understanding Real Service With "The Welcomer Edge"
Joel Cohen's Restaurant Marketing Blog7 May 2012 | 12:38 pmRichard Shapiro has written a great book ... not just another book on how to create good service in your restaurant, but a book with a unique take on creating great service with a one-on-one personal touch. The Welcomer Edge takes you through a number of business categories, especially restaurants and shows you what it would be like to get real service - above and beyond the level of, "Is everything okay?" Richard's viewpoint is that you should see your customer as a "person" first. He shares a number of his experiences in various retail shops, hotels, grocery stores and restaurants where… -
Phat Wong Asian Cafe: Modern Oriental Sharing Menu
The Purple Doll14 May 2012 | 10:58 amWhether it be Chinese, Japanese, Korean, Thai or any other oriental cuisine, I seem to share an instant connection with the sweet, savory, spicy and distinct flavors of Asian dishes. I guess as much as we try to veer away from stereotypes, being an Asian, it's just normal to love the gustatory delights that are truly ours. And I'm sure, the Lolo Dad's Group also shares the same as they bring us Phat Wong Asian Cafe. Located in Nicanor Garcia (formerly Reposo), Phat Wong Asian Cafe is a fairly new restaurant offering both a feast for the palate and for the eyes. Although it took the spot of… -
Contorted Mongolia, May 12: your chance to sample authentic Mongolian food!
United Nations of Food (NYC)18 Apr 2012 | 2:19 pmSo, I hear that you want to try real Mongolian food. Homemade cheese curds, perhaps, or fermented mare’s milk? Or caramelized clotted cream? Mongolian khailmag ("caramelized clotted cream") Yes? Well, I do. And here’s your chance to join me, while helping us raise money for a young artist in Mongolia. Here’s the short version of the Mongolian artist’s story: at age 6, a Mongolian girl named Urangoo—the daughter of reindeer herders in a remote region of Mongolian Siberia—decided that she wanted to become a circus contortionist, and she taught herself how to…
-
Joel Cohen's Restaurant Marketing Blog
-
Restaurant Marketing: Understanding Real Service With "The Welcomer Edge"
7 May 2012 | 12:38 pmRichard Shapiro has written a great book ... not just another book on how to create good service in your restaurant, but a book with a unique take on creating great service with a one-on-one personal touch. The Welcomer Edge takes you through a number of business categories, especially restaurants and shows you what it would be like to get real service - above and beyond the level of, "Is everything okay?" Richard's viewpoint is that you should see your customer as a "person" first. He shares a number of his experiences in various retail shops, hotels, grocery stores and restaurants where… -
Restaurant Marketing: Top 15 Topics Covered in WOW
16 Apr 2012 | 7:59 pmRestaurant Marketing: Here are the 15 topics covered so far in the first quarter of this year in WOW, the subscription-based newsletter for restaurant owners and executives. Marketing Doesn't Stop On Weekends It's Time To Write THAT Letter How Your Website Listing Could Be Hurting You How To Get Your Website Mobile Friendly Bacon Milk Shakes, Valentine's & A Dose Of Marketing Reality The Link Between Facebook Likes & Customer Loyalty How To Create Brand Ambassadors With Roses It Isn't Sexy, But Customers Still Love It Purple Cows & Zebras: The Impact Of Standing Out From The Herd… -
Restaurant Marketing: The Bible On Mobile Marketing
2 Apr 2012 | 10:02 amRestaurant Marketing & Mobile Marketing: Everyone says you've got to "do mobile marketing" - yet they're using the term in a very generic form - much like, "you've got to do Internet marketing."Mobile marketing goes much deeper than just sending out text messages.I realized that from a great book, Go Mobile - co-authored by my friend Jamie Turner, founder of 60 Second Marketer, and Jeanne Hopkins, VP Marketing at Hubspot. As a speaker, and while for years I've been involved in getting restaurants on-board with mobile apps and mobile websites, I still wanted clarity on what all was… -
Restaurant Marketing Facebook Page: Timeline Is Here
30 Mar 2012 | 2:38 pmToday's the big day that Facebook converts to its timeline version. Still a work in progress and cover art will chane regularly, here's my RestaurantMarketing Facebook timeline page - www.facebook.com/restaurantmarketingcoach -
Restaurant Marketing & The Social Media Dilemma: Time Dump or Money Winner?
18 Mar 2012 | 11:07 amRestaurant marketers and owners are faced with the dilemma of how high they should jump onto the social media bandwagon and roll the dice whether or not it's going to increase profits. That's profits, not sales! Where do you focus your most valuable marketing assets? In areas that have a more reliable and sustainable track record of returning profits, or in platform that, albeit communicates or broadcasts to your customers, is more difficult to attribute a contribution to your bottom line? With social media marketing and mobile marketing expected to be mainstays in our fast forward economy,…
-
The Purple Doll
-
Phat Wong Asian Cafe: Modern Oriental Sharing Menu
14 May 2012 | 10:58 amWhether it be Chinese, Japanese, Korean, Thai or any other oriental cuisine, I seem to share an instant connection with the sweet, savory, spicy and distinct flavors of Asian dishes. I guess as much as we try to veer away from stereotypes, being an Asian, it's just normal to love the gustatory delights that are truly ours. And I'm sure, the Lolo Dad's Group also shares the same as they bring us Phat Wong Asian Cafe. Located in Nicanor Garcia (formerly Reposo), Phat Wong Asian Cafe is a fairly new restaurant offering both a feast for the palate and for the eyes. Although it took the spot of… -
Corniche: Culinaria Capampangan at Diamond Hotel
12 May 2012 | 10:58 amFood has always been my passion. But although I always try to keep an open mind and palate for different cuisines, I have a hard time appreciating our own Filipino food fare due to taste fatigue. Fortunately, a delightful gustatory wonder by the name of Corniche, one which I've already visited a few months ago, takes Kapampangan cuisine into the limelight and gives it an added flair. With renowned Chef Sau Del Rosario heading the kitchen, Diamond Hotel brings us Culinaria Capampangan Food Festival from May 10 to 19. Boasting a wide array of food selection, Corniche still carries its spread of… -
Pipino Vegetarian Food by Pino: Healthy and Delicious
10 May 2012 | 6:32 pmIf you haven't noticed yet, my friends and I have already jumped onto the healthy eating bandwagon. And after trying out a few healthy food destinations, we decided to amp it up and finally get a taste of real vegetarian dishes at Pipino, Vegetarian Food by Pino. Located at Malingap Street in the restaurant-filled Teachers Village, Quezon City, Pipino is actually a vegan restaurant taking pride of bridging healthy and delicious to both vegetarians and curious foodies like ourselves. Co-owned by Ms. Alessandra Lanot and the Pino group, this dainty and refreshing dining spot conveniently sits… -
Circles Event Café: Persian Delights at Makati Shangri-la
9 May 2012 | 1:52 pmHotel restaurant hopping has been one of my hobbies these past few months. But although I've already been to quite a number of luxurious dining spots, I still haven't tried the wonderful gustatory treats at Circles Event Café in Makati Shangri-la Hotel. Luckily, I got invited earlier last week to sample Circles' offering for their Monday Persian Delights. Located in the heart of the financial and commercial district, Circles Event Café is Makati Shangri-la Hotel's casual dining restaurant serving a plethora of Asian and Western dishes on its glorious buffet spread. However, for our recent… -
Quantum Cafe: Healthy Eating with SPIT Manila
8 May 2012 | 10:56 amAlthough Pinoys generally love eating sugar-packed and cholesterol-loaded dishes, the Metro has surprisingly catch on the bandwagon with the advent of healthy eating. With more and more Filipinos gearing towards a healthier lifestyle, it's no wonder that food establishments offering healthy meals start to grow in number. And after getting a taste of what healthy eating is all about, my friends and I decided to try Quantum Cafe in Makati next. Located in Kamagong corner Bagtikan Street, Quantum Cafe is the Feraren's extended home, a space offering a mix of long and small tables, and a stage…
-
United Nations of Food (NYC)
-
Contorted Mongolia, May 12: your chance to sample authentic Mongolian food!
18 Apr 2012 | 2:19 pmSo, I hear that you want to try real Mongolian food. Homemade cheese curds, perhaps, or fermented mare’s milk? Or caramelized clotted cream? Mongolian khailmag ("caramelized clotted cream") Yes? Well, I do. And here’s your chance to join me, while helping us raise money for a young artist in Mongolia. Here’s the short version of the Mongolian artist’s story: at age 6, a Mongolian girl named Urangoo—the daughter of reindeer herders in a remote region of Mongolian Siberia—decided that she wanted to become a circus contortionist, and she taught herself how to… -
#115 Kazakhstan: sidewalk Kazakh ziplock pilaf
5 Apr 2012 | 11:48 pmIn case you haven’t noticed, I’m not really a huge fan of fancy restaurants with fancy table settings. Once, I happily ate tasty Honduran beef out of a large, black trash bag in a park in the Bronx. One of my all-time favorite New York meals is served in a parking lot in Astoria. And now, I’ve eaten Kazakh food—prepared by somebody I’ve never met—from a ziplock bag on a sidewalk in Manhattan. And guess what? Sidewalk Kazakh ziplock pilaf is delicious. little-known fact: the word "hefty" is actually derived from the Kazakh word for "oink" Here’s… -
#114 Switzerland: (checks eyebrows carefully)
15 Mar 2012 | 11:34 pmvery small pickles can be pretty sexy, too Supposedly, Swiss fondue is one of the world’s sexiest foods. In fact, fondue is so sexy that I could only find one friend who was willing to eat fondue with me… and he actually sort of hates cheese. I even invited one of NYC’s most accomplished food bloggers, and he responded by saying simply, “cheese makes me gag.” Hilarious. So along with my cheese-hating non-Swiss friend, I went to the New York Swiss Society’s annual fondue dinner. And then shit caught fire. And that’s totally sexy. The evening started… -
#34B Uzbekistan: bring on the horsemeat!
8 Mar 2012 | 1:28 pmlagman, in its vivid, horse-free glory I went to Sheepshead Bay, looking for Armenian food. Instead, I found tasty dried horse meat. And fake pet birds. Life is good. Aladdin, a six-week-old Uzbek restaurant in the spot formerly occupied by Armenian-owned Garden Bay Café, serves all sorts of classic Uzbek awesomeness: a colorful version of lagman (noodle) soup, solid renditions of manti (large dumplings, similar to nippled Georgian khinkhali) and chebureki (flat, empanada-like pockets of fried meat and dough), and the best plov (Uzbek rice pilaf with lamb) I’ve had in NYC. -
#113 Algeria: briks and boureks at Harissa Cafe
6 Mar 2012 | 2:28 pmHere’s why I love New York: I was walking down a street in Astoria, feeling potbellied after visiting a Chilean bakery and a Jordanian bakery, when I noticed a cute little place called Harissa Café. I took a peek at the menu, thinking I’d found a Moroccan restaurant, and noticed that several of the dishes were listed as “North African,” not Moroccan. not-quite-Moroccan boureks That’s usually a hint that somebody is from an underappreciated country, and might be in the food closet. That’s potentially very exciting, if you’re, say, trying to eat food from every…
-
The RestaurantFeed
-
May 2012 Industry Outlook
29 Apr 2012 | 10:00 amWith several restaurants reporting record comp sales over last year for Q1 and forecasting up for Q2, the month of May will not disappoint. Looking at the calendar events for comparative sales, WK1 will be softer than LY due to lapping last years Mother’s Day weekend that fell on Sunday May 8th. Don’t expect it to be [...] -
Delegating Through Your Department
24 Apr 2012 | 11:01 pmThis blog post is intended for both General Managers and Assistant Managers or shift leaders. Being that focuses are rolled down from corporate initiatives into the field, and are distributed to general operations, the dining room or the kitchen, these tips and tricks can be used for any department necessary. The ever-evolving world of the food [...] -
Having Influence When You’re NOT In The Building
17 Apr 2012 | 12:00 pmKeeping several different team members in a restaurant on the same page can be very challenging. You’re leveraging their strengths, strengthening their weaknesses, improving their image, and helping them to meet their goals. This is when your constantly in front of them and giving the Ed Sullivan hypnotic nod to get them to do what you need [...] -
Why We’ve Never Been Trained How to Interview Correctly For Restaurants
9 Apr 2012 | 5:00 pmGoing back through your mind, how many times have you truly been trained by a corporation or business owner on how to effectively interview a candidate for specific positions? Not only to be a perfect fit for their specific position, but to bear the sole role of representing the company you work for, and whose successes [...] -
Dealing With the Stress of a Busy Shift
4 Apr 2012 | 7:40 pmI know the scenario. I’ve seen it one too many times, and I know I’ll see it again. You’ve had your line up and stressed the importance of focus, readiness and energy. Line checks have been completed, FOH and BOH team members have been checked in. You even have a contest going on items your [...]
